Privacy Policy

Vidnest Media ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

When you interact with our website, request a quote, book a meeting, or contact us, we may collect the following personal information:

• Identity & Contact Data: Full name, email address, WhatsApp/phone number.
• Business Data: Website URL, company name, project details, and any messages you provide.
• Booking Data: Preferred meeting dates and times.
• Technical Data: IP address, browser type, and usage data collected via cookies for website analytics.

2. How We Process and Use Your Data

We process your data strictly to provide and improve our services. Specifically, we use your information to:

• Communicate with you regarding project proposals, quotes, and support inquiries.
• Schedule and confirm strategy calls and project meetings.
• Deliver the web design, SEO, advertising, or creative services you have requested.
• Send important administrative notices, such as invoices and project updates.
• Send marketing communications, promotional offers, and newsletters (if you have opted in).

3. Marketing Communications & Opt-Out

We occasionally send marketing emails with insights, case studies, and promotional offers. You have complete control over these communications:

• Opting Out: You have the right to unsubscribe or opt out of our marketing emails at any time.
• How to Unsubscribe: You can click the "Unsubscribe" link at the bottom of any marketing email we send, or email us directly at hello@vidnestmedia.com with the subject "Unsubscribe".
• Please note that even if you opt out of marketing emails, we will still send you essential transactional emails related to your active projects or invoices.

4. Data Sharing and Protection

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers (such as Google Workspace, Slack, or secure payment gateways like Wise) solely for the purpose of operating our business and delivering our services to you.

We implement standard security measures to maintain the safety of your personal data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your data (subject to legal and contractual obligations).

6. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at hello@vidnestmedia.com.